Universal design and human diversity as the basis for better solutions
We humans see, hear, move, think and take in information in different ways. We vary in height, speed and sensitivity to light, sound and smells. We have different levels of concentration, different levels of stamina and different ways of working together, communicating and finding our way around an environment. Furthermore, our circumstances change as we go through life. Our needs can vary depending on our age, health, work responsibilities, life situation, family responsibilities, stress levels, the time of year or the environment we find ourselves in.
Yet workplaces, products, services and environments are often designed on the basis of a rather narrow view of how people function.
‘Friday Knowledge’ is hosted by Anna Bergholtz, an entrepreneur, journalist, speaker and well-known advocate for accessibility and inclusion. When she lost her sight as an adult, her own perspective on the world changed. MWith her extensive professional experience, she has a particular ability to highlight things that many others overlook.
In this Friday Knowledge piece, we explore universal design and what it can mean in practice for employers. Why it is not about special arrangements for a select few, but about creating better solutions for more people from the outset. When we take human diversity as our starting point, we can build workplaces where more people can contribute, develop and thrive. It’s about accessibility, but also about innovation, securing the workforce and the ability to draw on a wider range of perspectives.
Contributors
Maria Wemme – an expert in physical accessibility
Maria offers a fresh perspective on accessibility – not as an issue for just a few, but as a prerequisite for enabling more people to participate and contribute their skills. With 30 years’ experience of practical accessibility work as a consultant and certified expert, Maria knows what a difference accessibility makes both in the workplace and in terms of innovation and performance. You’ll be given practical tools to identify barriers and find smart solutions, including through user testing with people with disabilities. Small changes can make a big difference – both in helping people feel welcome and able to contribute, and for the organisation itself.
Nicklas Mårtensson – Chair of Funktionsrätt Sverige
Nicklas places universal design within a broader context. With over 30 years’ experience in the field of disability law, he demonstrates why human diversity is a strength and a starting point for the future of working life.
You will gain a strategic perspective on how universal design strengthens the supply of skills, innovation and sustainable workplaces – and why accessibility is a competitive advantage for employers.
Anna Nordström – Head of HR at the Postcode Lottery
At the Postcode Lottery, neuro-inclusion is a natural part of its work on diversity and inclusion. Through increased awareness, strength-based leadership and a working environment designed to cater for different needs, they are working to ensure that more people can thrive, develop and contribute.
During the interview, Anna talks about the Postcode Lottery’s journey, its experiences and the specific measures it has taken to create a more inclusive workplace
Anna Bergholtz – moderator
Anna is an award-winning journalist, entrepreneur, speaker, presenter and author who opens people’s eyes and challenges norms. She runs the consultancy firm Unique Power, which specialises in diversity of ability. She has personal experience of losing her sight as an adult.